Consumer Protection Bureau Releases Credit Card Complaint Database

The U.S. Consumer Financial Protection Bureau has released a complaint database that grants consumers access to complaint information for various credit card companies. This is one of many initiatives that the Bureau has undertaken in an effort to streamline consumer lending practices and make them more transparent. According to Reuters, the database has drawn fire from financial groups claiming that the Federal agency is unauthorized to release such information publicly and that the reported data is unverified. Despite this, the Bureau maintains its right to publicize complaint information. Of the companies included in the database, Capital One received the most complaints with Citigroup Inc. and JP Morgan Chase & Co. following closely behind.

Have a credit related complaint? The database is available at consumerfinance.gov.