AT&T has ranked last in a customer service survey conducted by Consumer Reports. According to Wired.com, the mobile carrier also came in last place in 2010. Although the company has improved its dropped call performance by 25 percent, it was not enough to overcome a history of coverage and service problems or to remove it from the bottom position. Verizon took the top spot with Sprint in second. The survey rated carriers on overall value, satisfaction with voice, data services, and customer support.
Who is your mobile carrier? Do you agree with these survey results?
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